Knowing the car rental policies in Dubai makes the experience all easy, smooth, and hassle-free. At 911 Rent A Car, we hold transparency important to help one navigate these policies as effectively as possible. Here’s an overview,
Age Requirement
The minimum age allowed to rent cars is 21 years, while some companies insist that you be aged 23 or 25 before renting certain types of vehicles. Luxury cars usually require a much higher age than the rest. We clearly tell you the minimum age requirement every time you make a booking on our website.
Valid Driver’s License
A valid driving license is obligatory. Visitors sometimes require an International Driving Permit IDP in addition to a license in their home country. Residents, of course need to have UAE License, whereas certain foreign driving licenses are issued upon conversion only after a residence of a determined number of years.
Security Deposit and Modes of Payments
The standard security deposit is held on a credit card and refunded upon returning the car in good condition. A debit card is not typically taken for deposits. We take Visa, MasterCard, American Express, as well as online payments to make things easier.
Liability and Insurance
We offer general insurance, which is primarily for the basic cover over damages, collision accidents, and injuries to third parties. Others include security against theft and injury insurance. The concepts of exclusion and deducibility ought to be well understood, and comprehensive policy is also recommended too.
Fuel Policy:
Our full-to-full fuel policy means you should return the car with the same fuel level as at pickup. Returning it with less fuel incurs refueling charges at higher rates. Check this policy during booking to avoid extra costs.
Mileage Limitations
Daily mileage limits may apply, with extra charges for exceeding them. We provide flexible mileage packages, including unlimited options for extended rentals or frequent travelers.
Traffic Violations and Fines
You will be liable for all traffic fines that are incurred during the rental period, which will be charged to your deposit or credit card. Dubai traffic rules are very strict, and fines are issued for speeding, seatbelt violation, and illegal parking. Know these rules for a hassle-free experience.
Additional Drivers
If multiple drivers will use the car, inform us in advance to include them in the agreement. Additional drivers must meet age and license requirements, and a nominal fee may apply.
By understanding these policies, you can avoid surprises and focus on enjoying your trip. At 911 Rent A Car, we aim to provide clear terms and seamless service, ensuring confidence and satisfaction throughout your rental experience.
